Issue description:

You are using Birdie for Zendesk. This is how the “Birdie doesn’t start and keeps loading forever” issue looks like on your Zendesk UI:

Why?

It’s because your Zendesk cookies are blocked 🍪 This behaviour might particularly happen if you use chrome in incognito mode.

How to resolve it?

Just allow your Zendesk cookies.

Here is how to do it on Google Chrome:

• Option 1: directly from the address bar

• Option 2: From chrome://settings/
  Allow Zendesk cookies and reload the Zendesk page.

Reload the page