<aside> 💡 Identifying users is important to get the most of Birdie features when you install your Snippet. If you did not install it already, go right there in your account settings →

</aside>

When you install your Birdie snippet into your webapp, you should identify your users as soon as possible. When you went to your Settings page, the snippet does already contain an example of the parameters your can set to identify your users. Those parameters are shown below: you just need to replace the green values with yours:

window.birdieSettings = {
		contact_name: "Alexander the Great",
		contact_email: "[email protected]",
		contact_id: "ebf45a994-32d28c4",
};