If you get this message on Zest recorder, it's because something is wrong with your browser permissions.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/d4c44713-3683-4d5c-978e-ef8c9d0f0138/Screenshot_2021-04-09_at_09.06.45.png

Solution 1: Reload the page

Just reload the page. Open Zest recorder and you should be able to authorise the microphone and the screen sharing again.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/e01eb65f-9ca1-4d19-918c-7a187cd573fc/Screenshot_2021-03-23_at_15.58.56.png

Solution 2: Go to your Firefox settings

If solution 1 didn't work

  1. To the left of the web address, click the icon you see (probably a lock icon). Remove the blocked permission(s).

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/e2462ec5-ceaf-4d6f-822b-b6fc28488a81/Screenshot_(12).png

  1. Reload the page

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/022be292-5a17-48a4-9d71-92200f3f371c/Screenshot_2021-03-23_at_16.10.13.png