If you get this message on Zest recorder, it's because something is wrong with your browser permissions, or your browser is already sharing screen or video in another tab.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/d4c44713-3683-4d5c-978e-ef8c9d0f0138/Screenshot_2021-04-09_at_09.06.45.png

Solution 1: Reload the page

Just reload the page. Open Zest recorder and you should be able to authorise the microphone and the screen sharing again.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/f565e5ff-cf03-48b0-b814-08329dd21ec4/Screenshot_2021-03-24_at_08.50.40.png

Solution 2: Verify that your browser is not already sharing video in another tab, or quit & restart

If reloading the page did not work, your browser might be already using screen sharing or video authorization in another tab: try to find this tab, or you can simply quit and restart the browser to make sure you don’t have any other tab sharing video.

Solution 3: Go to your Edge settings

If solution 1 didn't work

  1. To the left of the web address, click the icon you see (probably a lock icon). Click Site settings.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/5d31aec6-6d51-4654-a912-a2a422595457/Screenshot_2021-03-24_at_08.51.18.png

  1. Change microphone permission setting to Allow. Your changes will automatically save.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/27ed746e-9250-478f-b95a-9a938301eb5d/Screenshot_2021-03-24_at_08.53.04.png

  1. Reload the page

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/139ba81d-1294-4294-bc6e-047b900c949e/Screenshot_2021-03-24_at_08.53.42.png

Solution 4: Go to your Mac settings

If solution 1 & 2 didn't work

  1. click the apple icon on top left corner > Select System Preferences... from the menu. Then click Security & Privacy.